For market research agencies that require a limited number of web-interviews each year, or for in-house market research departments, 1by1 offers a full service web-survey approach. The questionnaire is delivered to 1by1 in a MS Word format; 1by1 programs it and tests it as well as working with the client to implement the required "look and feel." 1by1 then sends out the email solicitations or works with web site(s) to provide "pop up/pop under" invitations and then hosts the study. The results in data form are passed back to the client.

Additional services, including study and questionnaire design, analysis and presentations or results can be undertaken by RONIN, if required.