Support and Download

Downloads of Software
To download the latest version of software for evaluation or production use, you will need a company name and valid serial number (issued by 1by1 Support). To download enter your company ID and serial number below and you will be taken to the downloads page:

Company ID
  Serial Number
 

Support
If you need assistance regarding 1by1's Results Software, contact the 1by1 Technical Support Team using any of the following methods:

Electronic Mail Support@1by1.com

Telephone (609) 452-0060 x3005.

Training
1by1 offers modularized training courses to allow you to get exactly the training you need. Each three-day training cycle will include six half-day segments. You can pick any (or all) of the modules as best suits your training needs.

Training at a 1by1 or RONIN location includes a light breakfast for morning sessions and a light lunch will be provided for afternoon sessions. Enrollment is accepted on a first-come, first-served basis, and each module has a ceiling of ten participants. Dates are subject to change.

Enrollment per half-day session costs $300 per participant. Customers who have a current Maintenance and Support Agreement receive two complimentary passes to a full three-day session (transportation and lodging not included).

Training is also available on your site at a cost of $1,500 per day plus all expenses.

Training is only available to firms who are members of the Upgrade Maintenance and Technical Support Program