Training

Day 1

Questionnaire Programming — Level One
8am to 12 noon

  • Introduction to the Results questionnaire editor.
  • Programming a simple questionnaire.
  • Basic question types & logic.
  • Basic testing & debugging.
  • Running autopilot interviews.
  • Basic programming for both Results Netâ & Results CATI.

Internet Surveys
1pm to 5pm

  • Moving your Results for Researchâ survey to the Internet.
  • Cascading style sheets.
  • Customizing your error messages.
  • Setting up drop-in & invitational surveys.
  • Creating E-mail invitations.
  • Customizing questions.

Day 2

Questionnaire Programming — Level Two
8am to 12 noon

  • A review of the questionnaire editor.
  • Advanced questionnaire editor tabs.
  • Level 2 question types.
  • Level 2 functions and triggers.
  • Actions.
  • Dispositioning sample.
  • Editing Sample.
  • Modifying Structures.

Analysis and Reporting
1pm to 5pm

  • Producing basic crosstabs (including DEFSCALEs).
  • Results' quick table & marginal reports.
  • Respondent reporting.
  • Text coding tool.
  • Exporting data to other packages & file formats.

Day 3

Questionnaire Programming — Level Three
8am to 12 noon

  • More complex logic and programming.
  • Randomization using list processing.
  • The DOT prompt.
  • Quotas.
  • Programming and importing questionnaires from script format.
  • Advanced Results Netâ & Results for Researchâ tips & tricks.

Call Center Management
1pm to 5pm

  • Global settings.
  • Time zones.
  • Call dispositions (status codes).
  • Managing interviewers.
  • Productivity reports (built-in & custom scripts).
  • Proactive use of errorlog.

For more information about 1by1's training offerings, please contact:
Support@1by1.com

 

 
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