The integrated architecture of Results offers several key features and benefits:

• A common language structure for all products (questionnaire programming, callcenter management, and reporting) supports cross-over training, improving efficiency.
• Common computing platforms, Windows and browser technologies are supported.
• A single integrated suite of products supports CATI, CASI, CAWI and Wireless CAPI data collection.
• The heritage of the Results open-architecture provides full access to your data through easily accessible and well documented files, tools and data structures.

In addition Results has many other features designed to help meet your research clients' needs:

• Quick and simple start-up for low-cost, fast turn-around interview programs.
• Questionnaire modification and monitoring while respondents are on-line.
• Sophisticated sample control capabilities.
• International capabilities such as 24-hour time zone access, international date-line awareness and the ability to switch languages during an interview.
• Batch processing for automated reporting.
• Comprehensive export capabilities to popular market research analysis software including SPSS®, SAS®, P-Stat®, Quantum®, Mentor™, and Uncle™.
• A common interface that is familiar to most computer users:
• Drop-down menus and dialog boxes operate like most common PC Windows software.
• Open architecture design ensures the greatest flexibility in the way that data is accessed.
• Data is stored in non-proprietary ASCII, DBF files that can be accessed from most popular PC packages including MS Access, Excel, Lotus 1-2-3.
• Simple file export to customizable .DBF, .XLS, .WKS and ASCII file formats is supported.
• Comprehensive export to popular statistical packages including SPSS®, SAS® and P-Stat® is provided.
• Comprehensive export to popular cross tabulation packages including Mentor™, Quantum™ and Uncle™.
• Open systems also allow you the flexibility to integrate with the tools you already own and know.
• Personalized email can be sent from within the questionnaire.
• Sophisticated sampling support include the following capabilities:
• Read and write access to all sample data from within the questionnaire,
• Data encryption for handling secure sample lists.
• Sample duplicate identification and removal capability.
• Sample randomization.
• Built-in replicate processing support.
• Night to day call-time swapping.
• Sophisticated quota management support includes the following capabilities:
• Automatic quota balancing, and
• Access to quota information from within the questionnaire.
• High-volume support includes the following capabilities:
• Hundreds of simultaneous respondents,
• Unlimited questions per questionnaire, and
• Brand-Lists with up to a billion items.
• Easy access to some of the most sophisticated programming capabilities commercially available:
  • Easy to use fill-in-the-forms interface ensures programmer ease and accuracy;
  • Based upon the xBase language, familiar to tens of millions of people world-wide;
  • Functions are similar to well-known spreadsheet formulas;
  • Access to over 400 powerful programmer functions; and
  • Consistent syntax is used throughout Results for Research for programming, sample and quota management, for Report queries, and for crosstabulation as well as graphing filters and banner points.
• Sophisticated questionnaire development and testing support include the following tools:
• Split-screen de-bugger, which enables you to step through the questionnaire—viewing and changing variables along the way; and
• AutoPilot mode, which generates responses to questions for questionnaire and system testing.
• Respondent friendly interface support includes the following features:
• Use of standard browser interface allows easy use,
• Attractive appearance – which can include logos, graphics etc. using CSS,
• Context-sensitive on-line help,
• Exploits PC and browser capabilities (such as displaying running totals on-screen and finding close-matches on brand-lists).
• International support includes the following capabilities:
• 24 hour time-zone access;
• International date-line awareness;
• Customizable menu prompts for different languages;
• Questionnaire support for most Western- European languages;
• Questionnaire support for double-byte character sets (DBCS), including Kanji and Katakana (Japanese) and Hangul (Korean), as well as Cyrillic and other alphabets; and
• Multiple language access mid-interview.
• Access is provided to detailed management reports on sample, quotas, interviewers and overall study performance:
• Question by question timing,
• Interview statistics for respondents,
• Reports which can be run on-line or after-hours, and
• Reports that can be run ad hoc or set to run on a regular batch schedule.
• Sophisticated management reports include crosstabulation:
• On-line “quick tables" and “top line” reports are available and can be accessed from any browser. Templates are provided for creating a Client Infromation Portal which can be accessed by clients to view project status and to have various reports accessible on-line.
• ResultsAnalyzer allows non-technical staff to run Top Line reports filtered and selected through a standard browser.
• All reports can be run while interviewers are on-line against current data.
• Question type sensitivity can automatically apply appropriate statistical tests.
  • On-page & summary statistics are supported.
  • Multi-page banner points, and are available.
  • Multi-language crosstabs can be displayed.
• Questions can be served one-per-page, or with multiple questions on each page.
• All question types can be mixed on each page.
• There is virtually no limit to the number of questions on a page.
• Defining groups of questions to include on each page is simple.
• Complex skips and rotations are supported between pages.
• Questions are validated at the server. Questions with errors are sent back to the browser for correction (along with all subsequent questions on the page).
• Comprehensive question validation is executed on the server.
• Required answers, numeric ranges, answer length and all programmable validations are automatically checked at the server. Responses that do not meet validation rules automatically result in error messages.
• Error messages are customizable.
• All page attributes can be formatted with study-wide Global Settings or through Cascading Style Sheets.
• Style sheets can be applied per study or per question.
• Style sheets virtually eliminate the need to include HTML within question text.
• Example Style Sheet formatting capabilities include:
  • Alternating color bands for response text.
  • Single-point formatting to match the look and feel of a corporate site.
  • Faster page download times.
  • Reduced amount of HTML coding for improved reliability.
  • Several example style sheets are included.
• Choices on menu questions can be displayed horizontally or vertically.
• The number of columns to display can be set on a question by question basis.
• Column widths are automatically spaced evenly across the page.
• Multiple optional email footers are supported.
• Users operating JavaScript-capable browsers automatically benefit from substantial interface improvements.
• Cursor automatically starts at the proper position on each page.
• Cursor “auto-navigates” between questions when multiple questions are shown per page.
• “Single-click” interface for single response questions.
• Running totals shown for constant sum questions.
• Brand-list entries are collected in order.
• Other-specify text boxes are enabled and disabled automatically.
• Multi-punch questions are presented as familiar check-boxes, and can be checked or left unchecked.
• Multiple other-specify items can be collected. Check marks for other-specifies “auto-check” when text is entered and clear when text is removed.
• Brand list questions are presented as multiple drop-down lists.
• Drop-down list per response allowed.
• Drop-down lists are only enabled after previous answers are selected, ensuring that items are answered in sequence.
• Open-ended answers can be limited in size. The size of the text box displayed can be changed on a question by question basis and can be forced to single or multi-line format.
• A comprehensive record of errors encountered during interviews are stored in the Results errorlog.
• Enabled Greeting() function in Results CATI and Results Net.
• Added ability to include a “Back” button for use in all environments including CATI, pop-up and kiosk interviewing.
• Improved error reporting.
• Weighted Crosstabs added to Results Tab Windows.
• Performance improvements gained from changes to internal methods used to read the contents of dbf fields.
• Performance improvements when displaying brand lists in a browser window
• Major layout and performance improvements to Top line reporting